Delivery & Shipping

Worldwide Shipping with Care

Every product in our collection is a handcrafted piece of art.
Many items are made from vintage handwoven rugs aged 50–70 years, which is why we handle packaging and delivery with the same care and attention that goes into creating each piece.

Processing Time

All items are ready to ship unless otherwise specified.
Orders are typically processed and dispatched within 3–5 business days after payment confirmation.
As our products are handcrafted, slight variations may occur — this is part of their authenticity and charm.
We take every effort to provide professional photographs and complete product information so you can make the best choice.

Shipping Destinations

At this stage of our business, we are able to ship only to selected destinations in West Asia, including:

  • Persian Gulf countries (UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman)
  • Iraq

Currently, we cannot offer shipping outside this region.
We sincerely appreciate your understanding as we grow and look forward to expanding our shipping destinations in the future.

Delivery Time

Each piece is crafted with intention and shipped with care.
Due to international transit, delivery typically takes 2–3 business weeks from dispatch.
This ensures your products arrive safely while maintaining their quality, texture, and artistry.
Thank you for choosing slow-made, meaningful design.

Packaging

All our products are carefully prepared and packaged to ensure they arrive safely and in perfect condition.
Each item is:

  • Thoughtfully wrapped
  • Securely packaged
  • Protected according to its material, size, and structure

Special care is taken for handcrafted textile and art pieces to preserve their form, texture, and quality during transit.
Product-specific details (such as included or excluded accessories) are clearly mentioned on each product page.

Customs & Duties

Customs duties, import taxes, or additional fees (if applicable) are the responsibility of the customer.
We recommend checking your local customs regulations before placing an order.

Tracking Your Order

From the moment your order is placed, our team will be in touch with you via email to keep you updated.
Once your tracking number is ready, it will be sent to you promptly — please note that this may take up to one week due to international processing.
Rest assured, we are monitoring your order every step of the way to ensure it reaches you safely.

Need Help?

If you have any questions about shipping, delivery times, or special requests, feel free to contact us.
We’re always happy to help.